Unable to turn on GPS using iCMTGIS PRO

“I have problems with turning on the gps. When I try to turn on the GPS appears a message ‘can’t find the external accessory’ I am using iCMTGIS PRO with arrow 100 as you can see all lights on arrow 100 are on, where is the problem?”

Please check the Bluetooth connection on your iPad.

(User reported that the problem was resolved.)

Screen background on iPhone XR

pull-down list screen background on iPhone XR

Pull-down List screen background on iPhone XR

“I can hardly read some of the menus as the background color is apparently not easy for me to read. See attached photo.”

This user was running iCMTGIS PRO on the iPhone XR, which provides Display Accessibility settings described in the document at this link: https://support.apple.com/en-us/HT207025

It turns out that the user had the Dark mode enabled. Turning off the Dark mode fixed the issue.

Ding sound in iCMTGIS PRO at 10 Hz

My tablets make a ding sound when the GPS is turned on and the cursor moves around. Not too bad when its 1Hz but at 10Hz its a constant buzz. Is there a way to turn of the sound?

Yes, you can turn off the Navigation Beep and/or the Featuring Beep under Setup – Navigation and GPS – Stakeout Setup.

Standard MAP only shows a grid

“… when I turned the system on, I no longer have the standard map as a background. I can get a satellite view but that is all. I checked and the position sharing is ON, and I have good wifi connection. … it was gone yesterday but back again today. When it was gone, all I had was checkerboard pattern (like graph paper), but still had my points and line.”

The Map data comes in via wi-fi, and will have an issue when there is a hiccup in wi-fi connection. Occasionally, there could be an issue with the Apple Map server or network. You could check into it by calling up the Apple Map app and see if it exhibits the same problem. If so, the issue will be automatically resolved sometime later.

Do I need the Stakeout function to walk the boundary line of my property?

With the deed plot displayed, you can still walk along the lines by watching the GPS marker. In other words, you will need to guide yourself visually. Without the Stakeout function, the app will not tell you how far you are from your target, nor can it alert you when you are close to your target.

Device is not able to send email

“When attempting to export the KML files, the procedure works fine until we try to email the files to our respective email addresses. At this point, we receive a prompt, “Device is not able to send email.”

“Device is not able to send email.” is an error message from the iPad, not the app. If the iPad is able to send out emails to the recipient, then you should be able to email the KML files as well. Please check to see if you have added the recipient’s email address as contacts in your email server.

Is it possible to change the registration of iCMTGIS PRO from one Apple ID to another?

Our apps are sold via the Apple App Store. Please contact the App Store about this issue.

I need a copy of the help document for iCMTGIS PRO in PDF format

We have placed a copy of the Help documents for our iOS apps at
http://cmtinc.com/technical_support/MANUALS

If you are new to GPS/GIS data collection, please download iCMTGIS II Manual.pdf or iGPSGIS II Manual.pdf from the above site. These manuals provide an introduction to GPS/GIS data collection.

If you are using our PC mapping software on your computer, under the Help tab there is a Online Manual that you can refer to. You will also be able to download the PCGIS.pdf and PCGIS_05.pdf documents from the above link.

Have a Happy and Productive 2020!

Is iCMTGIS PRO app a one-time purchase?

“If we by the app, is it a one time buy? What happens if the account is lost with the employee? Can we transfer to a different iPad?”

The purchase of any of our apps is a one-time software license purchase. You will want to purchase it using your company’s Apple ID. Any iPad or iPhone using the same Apple ID can download the app to use.

Websites for some GPS receivers compatible with CMT iOS apps

Our iOS apps can work with any GPS receiver that is compatible with the Apple iPad and iPhone devices.

At the following three websites, you can find GIS-grade GPS receivers that claim 2 – 5 m accuracy:

https://gps.dualav.com/explore-by-product?category=GPS

https://bad-elf.com/pages/products

https://buy.garmin.com/en-US/US/p/645104

The Trimble R1 boasts 50 cm max. precision.

https://geospatial.trimble.com/products-and-solutions/trimble-r1

EOS and Geneq Inc. provide high-precision GNSS receivers.

Many of our customers are using the EOS Arrows series GNSS receivers with our iOS apps. In particular, iCMTGIS PRO can directly interface with the Arrow GNSS to obtain more accurate position data.
https://eos-gnss.com/product/

The SXBlue Platinum GNSS receivers from Geneq Inc. also work well with our iOS apps, and can directly interface with iCMTGIS PRO. Their SXPAD & SXPRO mobile data collectors can run our Windows Mobile 6.5 and WEHH Windows Embedded Handheld 6.5 compatible GPS/GIS data collection software programs.

https://sxbluegps.com/

GPS week rollover in 2019

It’s been 19.7 years since the last GPS week rollover took place in the year 1999. If you are still using an old GPS receiver for data collection, then after April 6, 2019 the GPS data will be recorded with a much earlier date. Newer GPS/GNSS use 13 bits instead of 10 bits to encode the GPS week value, and therefore will continue to work properly for a much longer time before the GPS week will be rolled back again.

According to EOS CTO Jean-yves Lauture, “GPS Week Number Rollovers have been accounted for and implemented in all Arrow firmware builds available from Eos since the creation of the Arrow Series™ product line.”

According to Donnay Fleury Nahimana, PhD, GNSS Development and Test Specialist, the SXblue devices of Geneq Inc. will continue to function properly after the 6th of April 2019 GPS rollover. The units are running GNSS firmware that accounts for the GPS rollovers on 13 bits since 1999.

According to John McLellan, C.H.ElF (Chief Helper Elf), Bad Elf, LLC, “I’ve been reassured by our engineers that rollover week is handled on all of our devices.” (4/7/19 update: We used our Bad Elf GPS-2200 to record a couple GPS points today. The date recorded is correct.”

According to the Dual Tech Support Team, “XGPS150 units that were manufactured before December 2011 will be affected by the rollover event. There will be a firmware version that will resolve this issue.” (4/6/19 update: We used our Dual XGPS-150A to record a couple GPS points today. The date recorded is correct.”

For Garmin aviation devices, please read the following article:

Click to access 1905A.pdf

For Trimble GNSS units, please read:
https://community.trimble.com/thread/5699-are-trimble-gnss-receivers-ready-for-the-gps-week-2019

Video tutorials for apps

“Now I just need some tutorials on basic use. Is the help document pretty detailed, or would it be easier to use videos (which I generally prefer if available)? “

We have a couple tutorials listed at the bottom on the right side of our blog page.

You could get started with these two videos:

The Help document is quite detailed. Please read the section on Feature List.

Deed Calls – Grid – Stakeout app seems slow to indicate new direction

“I purchased deed calls-grid -stake out app for my iPad. I really like the app, except for the gps. Even with my bad elf gps connected it is very slow. . . . .I turn the bad elf on at least a half hour to an hour before I need ( batteries last all day), I start the app and make sure it is connected with gps when I get out of the truck. It just seems slow to adjust , even when I turn 180 degrees and head off in opposite direction. . . . I have an iPad 4 running 12.1.1.”

The app needs velocity to determine the direction. When you make a turn, try walking briskly in the new direction. If you stand still, the GPS marker will turn in all directions.

Following is the description for the GPS marker (indicator) in all of our apps:

“When GPS is turned on, there is a GPS marker to indicate your position. If you
walk at a brisk pace, the arrow inside the circle will point in the direction you are
walking.

The large arrow in the GPS marker indicating your current position will be a gray
color when your speed is very slow (e.g. less than 1 m/s). The arrow will change to
a red color when your speed is above 1 m/s. The direction of the arrow indicates
your current direction.”

Can you tell me how to delete my old jobs?

Please read the blog post at the following link:

https://icmtgis.wordpress.com/2015/07/19/how-do-you-delete-a-job-in-icmtgis-iii/

If your device is running iOS 11 or later, you could try using the iOS Files app to delete an old job file. Before deleting any job files, please make sure you have saved a copy of the job files to your PC or that you do not need the job files any more.

How do I import same Feature List for iCMTGIS PRO app on both iPhone and iPad?

If you are running iOS 11 or later on your devices, you could use the Files app on your device to manage your files.

Suppose you have created a Feature List on your iPad device. You could email that Feature List to yourself.

When you open the email on the iPhone device, tap on the file then select the Files app icon. Now select the iCMTGIS PRO folder and tap the Add button to add the file to your iCMTGIS PRO app on the iPhone.

The same user who asked this question also asked whether there is a PC program that he could use to prepare a Feature List. We told him that he could use PC-GIS X to do so.