Charges on apps sold via the Apple App Store

“I bought this program and no longer need it and want to remove the future charge to my credit card, can you please respond with the procedure to do this.”

The software license for the Deed Calls & Stakeout app is a one-time purchase. Same with all of our other apps. There should be no future charge to your credit card for this app.

Our iOS apps are sold via the Apple App Store, and we do not deal with sales and payments. If you still have concerns, please contact the App Store.

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Will Stakeout iCMT use the external GPS?

“I am using an iPad. Does Stakeout use the gps in the iPad or can it get it directly from the Arrow?”

When an iOS compatible GPS receiver is turned on and connected to the iPad, it will automatically override the built-in GPS to update CoreLocation. When you toggle GPS on in an app like Stakeout iCMT, the app will grab the position data from CoreLocation. In other words, the app uses the Arrow GPS data indirectly.

Of the various CMT apps, only iCMTGIS PRO provides the ability to get the GPS data directly from the Arrow and the iSXBlue GNSS receivers. In the “Enable the External GPS” mode, iCMTGIS PRO will read the NMEA data directly from these GPS receivers.

Question about Contour – Volume – Stakeout

“Does this app calculate the Contour and elevations based on Google satellite Aerials or do you need additional equipment in the field to be able to measure the different elevations?”

The Contour – Volume – Stakeout app will plot the contour based on the elevation data you enter or import. You will need to supply the elevation data.

Our iCMTGIS PRO app provides the GPS mapping and data collection functionality for recording 3D position data. You will need to use a compatible high-precision GPS receiver (such as the SXBlue Platinum or the EOS Arrow Gold) to obtain accurate results. iCMTGIS PRO also provides Contour-Volume functionality.

We do have software (e.g. PC-GPS 9, PC-MAPPER 9, CMT-Forester) for use on a Windows 7, 8 or 10 computer that will plot contours based on DEM (Digital Elevation Model) data provided by the NGS.

PDF copy of the Help document for CMT iOS app

“I purchased the Stakeout app for my iPhone 6s. I believe it is exactly what I need. The help file is very complete and well written, however, it is hard to read and move around in on the small screen of my iPhone. Is it possible to download a pdf copy of this file?”

Yes, a PDF copy of the Help documents for our apps is available. Please email your request to: support@cmtinc.com

Where is the file saving location on my iPad?

“I recently bought and downloaded the iCMTGIS II to my Ipad mini 2 and can’t seem to find where the files save to or where to import/export to. The iCloud file drive does not seem to work for this program, like other programs.”

The data files are saved in the Documents folder on the iPad unless you have marked the checkboxes under Setup – iCloud. When you have the checkbox marked for a file type, those files will be saved in iCloud storage and can be shared by other users using the same Apple ID.

To use iCloud Drive, after you have logged into iCloud, you may create a new folder and upload files to it.

Please unmark the checkboxes under Setup – iCloud. Then you should be able to see the files by connecting your iPad to your computer via iTunes by looking in the File Sharing section for the iCMTGIS II app.

Can I get the app transferred from my old phone to my new phone?

“Hey. I have You’re app on my old phone. I purchased it from you but now I have a new phone 8+. Is there a way that I can get that app transferred from my old phone to my new phone thank you.”

Our apps are sold via Apple. Please send this question to the Apple App Store.

As far as we know, as long as you use the same Apple ID and your purchased apps are still actively being sold, you can download the purchased apps to your new phone at no charge.

“Thanks. I went to Apple and got it to come up on my new phone.”

Family sharing of iOS apps

“If I were to purchase iCMT GIS III, how many ipads with the same apple id could I put it on with the purchase?

It looks like the limit is 6:

https://www.apple.com/icloud/family-sharing/