February 24, 2017 Leave a comment
“I have a copy of iCMTGIS II, recently updated/last week, running iOS version 10.2.1 (14D27) on iPad mini/gen 2. With ‘gps on’ and upon tapping ‘Collect’ to collect data, the app closes and doesn’t allow data to be collected. The app remains open in the background, i.e. doesn’t close out, but upon selecting ‘Collect’ again, it repeats the same issue and will not allow data collection.”
We asked the user, “Have you tried uninstalling and reinstalling the iCMTGIS II app?”
The user replied, “the un-install/re-install worked. . . . thought of un-installing/re-installing but had never done that with an iOS app since it is a download from the app store, but now I know I can. thanks!”
It is possible that the iCMTGIS II app was still open when the user did the iOS upgrade. Before an iOS upgrade, it’s best to close out all running apps. You can do so by double-clicking the Home button then swiping up the displayed app screens.