Map only shows grids in Partition & Stakeout app loaded on iPhone 7

“Downloaded app from Apple Store on July 13th 2017. Still reading and learning usage of software. Although, in attempting to use the Maps portion with GPS, no maps appear, strictly grids. App loaded on an iPhone 7; version 10.3.2. Can you assist with possible issues for correction? This is for personal usage, not commercial. Would like to stakeout and layout lot for new home.”

The Map function gets the map from Apple via wi-fi. Sometimes it helps to turn off wi-fi on your iOS device then turn it on again. Resetting the iOS device usually corrects the problem.

Please run the Apple Maps app on your iOS device. If you see the same screen of grids, then the issue should be due to the Apple Map server or a network problem.

How to turn on Location Service

“I am experiencing some problems with my iCMTGIS PRO app. In order to successfully use the app it needs to have location services allowed while using the app. However when I open the app it doesn’t give the option to allow location services to have the location while I’m using the app. Could you help me out with this problem please.”

Location Service is provided by Apple. You can enable it under Settings on your device.

Settings -> Privacy -> Location Service

How to tell if an app is using Location Services?

The Location Services is shared by the iOS system and all the installed apps.

To check which apps are using the Location Service, please call up Settings\Privacy\Location Services. On the right side of the list of apps look for an arrow mark.

If an app name has a purple arrow mark on the right side, it is actively using the Location Services.

A gray arrow indicates that an app has used the Location Services within the last 24 hours.

iCMTGIS II closes after iOS 10 update on iPad mini

“I have a copy of iCMTGIS II, recently updated/last week, running iOS version 10.2.1 (14D27) on iPad mini/gen 2. With ‘gps on’ and upon tapping ‘Collect’ to collect data, the app closes and doesn’t allow data to be collected. The app remains open in the background, i.e. doesn’t close out, but upon selecting ‘Collect’ again, it repeats the same issue and will not allow data collection.”

We asked the user, “Have you tried uninstalling and reinstalling the iCMTGIS II app?”

The user replied, “the un-install/re-install worked. . . . thought of un-installing/re-installing but had never done that with an iOS app since it is a download from the app store, but now I know I can. thanks!”

It is possible that the iCMTGIS II app was still open when the user did the iOS upgrade. Before an iOS upgrade, it’s best to close out all running apps. You can do so by double-clicking the Home button then swiping up the displayed app screens.

If I purchase iCMTGIS PRO for my iPhone, can I also install it on my iPad?

Some of our apps were designed specifically for the iPhone or specifically for the iPad, but iCMTGIS III and iCMTGIS PRO were designed for use on both the iPhone and the iPad devices.

You can install your purchase of this app on your iPhone and iPad devices as long as your devices use the same Apple ID.

A related question:

“If I get a new iPhone in the future, will I be able to re-download and install iCMTGIS Pro on my new device without having to purchase it again?”

Once you have purchased the iCMTGIS PRO app, you can install it in any new iPad or iPhone device that you purchase as long as the devices use the same Apple ID.

Please note that our iOS apps are sold via the Apple App Store, and all purchases and installations are governed by Apple.

 

Will I lose any job data when I uninstall an app?

Yes. When you uninstall an app, all the job data files will be lost.

Please use iTunes to copy the data files (including the configuration file with the file name extension “.cfg”) to your PC before uninstalling and reinstalling the app. Then copy these files back to the documents folder of the app after reinstalling it.

How to exit the app on my iPad?

When you press the Home button on the iPad one time, the app goes to the background, and you can work with other apps displayed on the Home screen.

To exit any app on your iPad, double-click the Home button, then swipe the screen for the app upward. When the screen vanishes, that app is closed.