Can’t hear sound from iCMTGIS III app on iPhone 6

“When I turn GPS on in my app, I don’t hear any beeps. My iPhone 6 works fine. Volume is turned up. The Navigation Beep and Featuring Beep show checked.”

Please check the Ring/Silent switch on the left side of your iPhone 6. It needs to be moved toward the display side. For additional information, please see the article at

https://support.apple.com/en-us/HT203794

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Is the iPhone GPS accurate?

“I am looking at purchasing your Deed Calls – Grid – Stakeout app for my iPhone to help me find my property boundary stakes from an old survey. Does it use the GPS off the iPhone? Is that typically accurate enough to get started? Or do you recommend some other GPS devise to use. If so, any suggestions that are reasonable priced?”

The app can use the GPS off the iPhone. It is not quite accurate, probably around 10 meters. Many users purchase the Dual XGPS 150-A or the Bad Elf GPS to get 2 – 5 m accuracy. These are relatively inexpensive. So, if you think you will be able to find a stake within an area of 30 ft x 30 ft, then use your iPhone GPS. If you only want to search within an area of 15 ft x 15 ft, then get the Dual or Bad Elf receiver. You could try it first using just the iPhone and see how it goes.

iTunes 12.7 does not provide the Apps option

Have you recently updated to iTunes 12.7?

It’s good that iTunes 12.7 still provides the File Sharing function:

https://discussions.apple.com/thread/8064699

However, iTunes 12.7 no longer provides the Apps option, and you can no longer use iTunes to sync apps or ringtones to your iPhone, iPad, or iPod touch.

If you would like to downgrade to iTunes 12.6.3 on your PC for now, please try these steps:

1. Backup your data.

2. Uninstall iTunes from your PC.

3. Find the file named “iTunes Library.itl” in the C:\Users\username\My Music\iTunes folder, and delete it.

4. Download iTunes 12.6.3 from the Internet and install it.

Apple provides the download links for businesses on this page:

https://support.apple.com/en-gb/HT208079

On-screen keyboard issue using iGPSGIS II on iPhone 7 running iOS 11

“I think this started since updating to the latest operating system on iPhone. When trying to type new topic name or job name the top row of the keyboard is not responsive. Any ideas what is going on? The top row looks a little odd like something is behind it?”

Here are a couple links to information that may be helpful.

https://www.igeeksblog.com/iphone-ipad-keyboard-missing-or-not-appearing-heres-how-to-fix-it/

http://www.iphonehacks.com/2016/10/how-to-fix-iphone-keyboard-freezing-problem.html

User’s reply:
“Going into settings – general and turning the predictive option off fixed it.”

iOS 11 compatibility and saving data files

“I have received a msg pop up on Deed Calls Pro that says it will no longer work with iOS 11. There are no updates. How will I be able to protect and save my 200 plots? Are you working on a solution? Time is very short.”

We have recompiled a number of our apps (including the Deed Calls Pro) to work with the 64-bit architecture. Please check for the app update at the App Store.

To save your data files to your PC or Mac, first connect your iPad Pro to your PC or Mac via iTunes. In iTunes select your iPad Pro device then go to the File Sharing section. Please see the file transfer details at the following link:

https://icmtgis.wordpress.com/2014/04/21/how-to-transfer-data-files-between-an-ios-app-and-a-desk-top-computer/

Copy ALL the files to your PC or Mac.

After the iOS 11 and app update, connect your iPad Pro to your PC or Mac via iTunes and copy the files from your PC or Mac to the Deed Calls Pro app.

Map only shows grids in Partition & Stakeout app loaded on iPhone 7

“Downloaded app from Apple Store on July 13th 2017. Still reading and learning usage of software. Although, in attempting to use the Maps portion with GPS, no maps appear, strictly grids. App loaded on an iPhone 7; version 10.3.2. Can you assist with possible issues for correction? This is for personal usage, not commercial. Would like to stakeout and layout lot for new home.”

The Map function gets the map from Apple via wi-fi. Sometimes it helps to turn off wi-fi on your iOS device then turn it on again. Resetting the iOS device usually corrects the problem.

Please run the Apple Maps app on your iOS device. If you see the same screen of grids, then the issue should be due to the Apple Map server or a network problem.

How to turn on Location Service

“I am experiencing some problems with my iCMTGIS PRO app. In order to successfully use the app it needs to have location services allowed while using the app. However when I open the app it doesn’t give the option to allow location services to have the location while I’m using the app. Could you help me out with this problem please.”

Location Service is provided by Apple. You can enable it under Settings on your device.

Settings -> Privacy -> Location Service