Charges on apps sold via the Apple App Store

“I bought this program and no longer need it and want to remove the future charge to my credit card, can you please respond with the procedure to do this.”

The software license for the Deed Calls & Stakeout app is a one-time purchase. Same with all of our other apps. There should be no future charge to your credit card for this app.

Our iOS apps are sold via the Apple App Store, and we do not deal with sales and payments. If you still have concerns, please contact the App Store.

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Is there a way to tell if we have used the Offset function to move a feature?

In  the iCMTGIS II/III/PRO, iGPSGIS II, Forester GPS GIS II/III, Farming GPS GIS II/III, Wetland – Stakeout and Utility Data Collection apps, the Feature Properties window provides the button for entering or viewing the offset information.

Double-click on a Feature to display the Feature Properties window. If the Feature was offset, you will see the button labeled “With Offset“. Otherwise, that same button would be labeled “No Offset“.

When a Feature is offset, what shows in the Job is the displaced Feature. The offset values provide information about the displacement from the actual GPS location.

My feature property’s symbol will not click on?

Did you select a Feature (Point, Line or Area) in your Job Map before tapping the Feature Properties icon?

In Stakeout iCMT the selected Feature is highlighted in orange by default. In some of our other apps you can change the color to be used for highlighting.

Is there a way to refresh a Feature position?

Recording a new GPS position for an existing Point Feature

Occasionally you might need to store a new position for an existing Point Feature and keep the same Feature Number and Attribute/Values. With those of our iOS apps that provide the Data Collection functionality, you can use the Update button in the Feature Properties screen to accomplish this.

With the existing Point Feature selected, tap on the Feature Properties icon. In the Feature Properties screen, tap on the Update button then proceed to record the new Feature.

Illegal character in Shapefiles name

“I am using the iCMTGIS Pro. It’s a point feature. I’ve gone through and made a new Feature as a test and was able to export it just fine, but for some reason this specific feature/topic I created will not export. Is it possible there is a glitch in the feature I created?”

The app is being used in an archeology application. The offending Feature Topic name has a “/” character in it. When you export a Feature Topic to Shapefiles, the Shapefiles takes on the name of the Feature Topic, and “/” is not a valid character for Shapefiles name.

Changing the “/” character to “-” resolves the issue. An underscore character “_” is also permitted.

“Thank you for helping me out….. We are using it to record site locations, and shovel test locations. In the past, we have used Trimbles but with all the new technology, it’s nice to be able to import our project areas onto aerial maps while in the field and be able to show our sites on those. As well as have the gps follow us on the aerial map. We are loving your app!”

How to turn off iPhone Predictive option

“Just got app and can’t use keyboard. Top line missing and real light. Won’t let me select. Does the app work? After just paying $15. Thanks. – Sent from my iPhone.”

We’ve addressed this issue previously, but lately we received a swarm of emails regarding using our iPhone apps with iOS 11.

Please turn off predictive text by touching and holding then tapping Predictive. You can also go to Settings – General – Keyboard – Predictive to turn it off.

If you tell us which app you got, we can send you the Help document in PDF.

PDF copy of the Help document for CMT iOS app

“I purchased the Stakeout app for my iPhone 6s. I believe it is exactly what I need. The help file is very complete and well written, however, it is hard to read and move around in on the small screen of my iPhone. Is it possible to download a pdf copy of this file?”

Yes, a PDF copy of the Help documents for our apps is available. Please email your request to: support@cmtinc.com